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Yes. Verify the 6-digit code sent to your email address and you can send and view requests without signing in.

Email our help address to open a request, and reply to a notification email to continue the same request.

Choose Upload images on the request or reply form, or paste a screenshot. Location details are removed from photos before saving.

The status tells you whose turn it is. When it says Replied, read the answer — and mark it as solved if your problem is fixed.

Only you and our team see your requests. Notification emails don't include the message, photo location data is removed, and records are anonymized if you delete your account.

Check your spam folder and the address for typos first. You can also sign in without the email.